Last Updated: August 31, 2026

At ABIY LLC, we want customers to feel comfortable shopping with us. This policy explains the general requirements for returns, exchanges, refunds, damaged items, and cancellations.

Return Window

Eligible products may generally be returned within 30 days of delivery.

Returned items should:

Be unworn and unused
Be unwashed
Remain in substantially the same condition in which they were received
Have original tags attached where applicable
Include original packaging where reasonably possible
Be free from stains, odors, alterations, or customer-caused damage
Include valid proof of purchase or order information

Items that do not meet these conditions may not qualify for a refund.

Starting a Return

Before sending an item back, please contact:

hello@abiy.click

Include:

Your name
Order number
Product being returned
Reason for the return
Photos if the product arrived damaged, defective, or incorrect

If approved, we will provide available return instructions.

Unauthorized returns may not be accepted.

Return Shipping

Unless an item arrived damaged, defective, or incorrect, customers may be responsible for return shipping costs.

Original shipping charges are generally non-refundable unless otherwise stated or required by applicable law.

We recommend using a tracked return shipping service.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us as soon as reasonably possible.

Provide your order number and clear photographs of the issue.

Depending on the circumstances, we may offer:

A replacement
A refund
Return authorization
Another appropriate resolution

Non-Returnable Items

Items may not qualify for return if they are:

Worn or washed
Stained or damaged after delivery
Missing original tags where applicable
Returned outside the applicable return period
Marked final sale
Personalized or customized, if offered
Unsuitable for resale for hygiene or safety reasons

Exchanges

Exchanges may be available depending on inventory.

If you need a different size, color, or style, contact hello@abiy.click.

In some cases, you may need to return the original product and place a new order.

Refunds

Approved refunds will generally be issued to the original payment method after the returned product has been received and inspected.

Banks and payment providers may require additional processing time before the refund appears in your account.

Order Cancellations

Cancellation may no longer be available once an order has entered processing, fulfillment, or shipping.

Shipping Policy

Last Updated: August 31, 2026

This Shipping Policy explains general shipping and delivery practices for purchases made through ABIY LLC.

Order Processing

Orders may require processing before they are transferred to the applicable shipping carrier.

Processing times may vary depending on:

Product availability
Order volume
Weekends or holidays
Payment verification
Other operational circumstances

Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout.

Please review your:

Full name
Street address
Apartment or unit number
City
State
ZIP code
Contact information

before submitting an order.

Delivery Estimates

Any shipping or delivery timeframe displayed on our website is an estimate unless expressly stated otherwise.

Delivery may be affected by circumstances outside our reasonable control, including:

Carrier delays
Severe weather
Holiday schedules
Transportation disruptions
Incorrect addresses
Failed delivery attempts

Tracking

When tracking information is available, it may be provided after an order has been processed for shipment.

Tracking activity may take additional time to update after a shipping label is created.

Incorrect Addresses

ABIY LLC is not responsible for delivery problems caused by incorrect or incomplete shipping information supplied by the customer.

If you notice an error after ordering, please contact us as quickly as possible.

We cannot guarantee that an address can be changed once fulfillment has begun.

Lost or Delayed Packages

If tracking indicates an unusual delay or potential delivery issue, please contact us.

We may review available shipment information and help determine appropriate next steps.

Returned Packages

If a shipment is returned because of:

An incorrect address
An incomplete address
Refused delivery
Failed delivery attempts

additional shipping charges may apply before the order can be resent.

Terms & Conditions

Last Updated: August 31, 2026

Welcome to ABIY LLC. These Terms & Conditions govern your access to and use of our website, online store, products, and related services.

By accessing our website or placing an order, you agree to these Terms and any policies referenced on our website.

1. About Our Store

ABIY LLC operates an online retail store offering women’s clothing and related products.

Products, sizes, colors, prices, promotions, and inventory may change from time to time.

2. Eligibility

You must have the legal capacity to enter into a binding agreement in your jurisdiction to make purchases through our website.

3. Product Information

We make reasonable efforts to present accurate product information, including descriptions, images, colors, sizing, and prices.

However:

Screen settings may affect color appearance
Product measurements may vary slightly
Minor differences may exist between images and actual products
Typographical or technical errors may occasionally occur

We reserve the right to correct errors when necessary.

4. Product Availability

All products are subject to availability.

Adding a product to your cart does not guarantee availability until your order is completed and accepted.

We may limit quantities or discontinue products without prior notice.

5. Pricing

Prices may change before an order is accepted.

If a significant pricing or listing error occurs, we may correct the error, contact the customer, or cancel the affected order.

If payment has already been collected for a canceled order, an appropriate refund will be issued.

6. Orders

We reserve the right to refuse, limit, or cancel orders for legitimate reasons, including:

Product unavailability
Incorrect pricing
Payment authorization problems
Suspected fraud
Shipping restrictions
Website or listing errors

7. Payment

Customers must provide valid and authorized payment information.

Payment transactions may be handled by independent payment service providers.

Their services may be subject to separate terms and privacy policies.

8. Shipping

Shipping and delivery are subject to our Shipping Policy.

Delivery dates are estimates unless specifically guaranteed.

9. Returns and Refunds

Returns and refunds are governed by our Refund & Returns Policy.

Returned products must meet applicable eligibility requirements.

10. Promotions

ABIY LLC may offer discounts, promotional prices, or coupon codes from time to time.

Unless otherwise stated:

Offers may expire
Certain products may be excluded
Discounts may not be combined
Promotions may be modified or discontinued

11. Acceptable Website Use

You may not use our website:

For unlawful purposes
To commit fraud
To interfere with website security
To attempt unauthorized access
To distribute harmful software
To impersonate another person
To improperly copy protected content

12. Intellectual Property

Unless otherwise stated, website branding, written content, graphics, design elements, images, and other original materials are owned by, licensed to, or lawfully used by ABIY LLC.

Such materials may not be copied, reproduced, or commercially exploited without appropriate authorization except where permitted by law.

13. Third-Party Services

Our website may use third-party services such as payment processors, hosting providers, shipping providers, or external links.

ABIY LLC is not responsible for the independent practices, content, security, or availability of third-party services.

14. Website Availability

We cannot guarantee that the website will always operate without interruption or technical errors.

Temporary interruptions may occur due to maintenance, hosting issues, updates, security measures, or circumstances outside our reasonable control.

15. Limitation of Liability

To the extent permitted by applicable law, ABIY LLC will not be responsible for indirect, incidental, consequential, or similar losses arising from use of, or inability to use, the website or related services.

Nothing in these Terms limits rights that cannot legally be excluded.